How well would your organisation communicate in a crisis?

My colleague Neil Chapman of WPNT (pictured) has been talking about what’s needed for an organisation to communicate effectively in a crisis – and in his view, crisis plans need to be practiced regularly.
Crisis handling doesn’t mean solely focusing on the media, either – getting it right involves communicating with a range of different stakeholders, depending on what’s happening.

The Perfect STORM – because for most organisations a crisis is inevitable

Preparing your team for the inevitable  crisis is always challenging,  made more so by how social media is impacting organisations. Practising to ensure a good response when things go wrong is essential, and the key is creating a sense of realism, and real-time pressure for participants, while giving them enough space and time to learn. Read more about The Perfect STORM – because for most organisations a crisis is inevitable[…]

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