Why your Crisis Training Should be Digital
A crisis can happen to the best organisation – and it doesn’t have to be a catastrophe to make life difficult for your employees and stakeholders.
Why talking to the media need not be a bruising encounter
In most organisations a call from the media is something to be shunned – a job for the press office or external PR agency.
The Perfect STORM – for when a crisis is inevitable
Preparing your team for the inevitable crisis is always challenging, made more so by how social media is impacting organisations. Practising to ensure a good response when things go wrong is essential, and the key is creating a sense of realism, and real-time pressure for participants, while giving them enough space and time to learn. […]